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Consumer 2.0

Volume no. I, Issue: March 2008

What's in a Name? Everything...

Consumer market continued to grow with similar pace and trends of the previous months. This month also observed its share of new launches and expansions. Further the consumer continued to pace up the luxury path. Premium brands were found cashing on this trend by expanding their product profile. Luxury car segment (at a price range above Rs 25 lakh) was seen growing at a fast rate in India. BOSE launched its latest Lifestyle V-Class home theatre systems.

But with these conspicuous features of consumer market, there has been an even more visible change. It is in the way brands are being created, recreated and marketed. And this change will definitely catch up even more in coming times. Major FMCG companies are employing marketing strategies that play up the brand image and the experience of using it.

Recently, Lakme Lever, part of the Hindustan Unilever Ltd (HUL) opted for a novel strategy to market its new launch 'Lakme Pure Defense'. It deployed a group of beauty advisors at 1200 Lakme retail outlets across the country in order to promote its new launch. Its rival Procter & Gamble India (P&G) also started a consumer activation programme to popularize its skin care brand 'Olay' in Mumbai. The stress was on 'direct consumer contact' in the form of providing skin care consultancy at major retail outlets.

Similarly, Coca-Cola India announced the launch of integrated brand communication initiative for its orange flavored beverage Fanta. The campaign would focus on enhancing the distinct 'Orangy' taste experience of the drink by launching the New Orangy Blast formulation of Fanta.

Importantly, two leading banks, Canara Bank and AXIS Bank have recently undergone major re-branding exercises. AXIS bank wanted its new name to retain the perception of professional and friendly service associated with the legacy brand UTI but at the same time shed its bureaucratic image. Canara Bank's website states that new brand identity for Canara Bank represented the close ties between the Bank and its many stakeholders (customers and employees to investors, institutions and society at large). Typography of the name and logo colours were carefully chosen to reflect specific characteristics of the brand. These brand building exercises would seem more relevant in the light of a recent study that points out that only two Indian banks, namely, State Bank of India and ICICI, figure among the top 100 global banking brands.

Market Insights

Expected Annual Growth of Market Size (2004-2015), Source: City Skyline of India, 2006-07

Source: City Skyline of India, 2006-07

Brand identity of a product is created through its logo, advertisements, business values & activities, and the experience offered by its use. Given the wide choice of products and services available in almost every sector, brand identity becomes its key differentiating factor.

So whatever Shakespeare might have said about the irrelevance of 'Names' for the 'Roses', his quotes might not go down too well with today's brand managers. Brand is in the Name and Branding is the Name of the Game.

Hot Brands

Maruti races past competition in mid-sized sedan segment
Country's largest car maker Maruti Suzuki India, better known for its compact cars, has zipped past competition, including Honda and Hyundai, in the mid-sized sedan segment this fiscal on the back of its successful model SX4..
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Vishal Retail to enter real estate sector

Vishal Retail is planning to enter real estate sector. Confirming this development Manmohan Aggarwal, CEO, Corporate Affairs, Vishal Retail told Business Standard that the new venture would be launched.
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Samsung launches range of digital cameras

Consumer electronic products manufacturer Samsung India on Thursday launched its new range of digital still cameras and camcorders in India. The company has unveiled the advanced version of NV series, I series, L series and S series.
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Philips to re-enter mobile segment

Dutch electronics major Royal Philips is set to mark its re-entry into the mobile phone segment with the launch later this month of a range of accessories in India, a company official said.
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Lakme steers clear of old marketing strategy

Deviating from the traditional mode of advertising, Lakme Lever, part of the Hindustan Unilever Ltd (HUL) has opted for a different strategy to market its new launch 'Lakme Pure Defense'...
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The High End

BMW ups capacity, eyes tier-II cities
If the year 2007 was 'Year of India', the year 2008 will be 'There is no Standing Still' for the German luxury car maker BMW group in India. Bullish over the better-than-expected sales in 2007, BMW India has.
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Acer Aspire 5315 Hits Indian Market

Acer has announced the introduction of the Aspire 5315 notebook in India. The low-cost entry-level consumer machine is modeled on the Pebble design and is set to retail for a price of Rs 22,219.
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Bose launches Lifestyle V-Class home theatre systems

Bose Corporation India, the India arm of the global major in sound systems, has unveiled two of its latest Lifestyle V-Class home theatre systems. Both the systems, Lifestyle V20 and V30, deliver premium 5.1 surround sound for movies, music and gaming..
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More takers for luxury cars
 
The rapidly growing luxury car segment (at a price range upwards of Rs 25 lakh) in India has seen young affluent customers buying vehicles on the back of a rise in disposable incomes, changing lifestyles and a shift in decision-making from elders to youngsters.
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Consumers & Markets

TV industry may see slow growth
Intense competition among cable operators and direct-to-home (DTH) service providers coupled with price regulations and rise in content and distribution cost may put brakes on the rapid growth.
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FMCG, capital goods slowdown industrial growth to 5.3%

Triggering fears of a slowdown, industrial growth fell sharply to 5.3% this January compared to 11.6% in the same month last year. The index of industrial production (IIP.
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Survey predicts a broad market of Mobile Television in India

The television service on mobile has a broad market in India, if it is provided easily within the affordable prices, a Singapore based IT market research firm predicted in its survey.
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Fruit juice not colas is hotter in South India this summer
Forget colas, South India wants its fruit juice! FMCG companies are busy battling for a market share in the hot southern market this summer. So, who will win the battle of the shelf space?...
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